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An easier stay: check the whole routeA lift alone does not make a hotel accessible. A step at the entrance, a narrow bathroom door or a steep route to the restaurant can create difficulties. Whether you use a wheelchair, want fewer stairs and shorter walks, or travel with an older person, check the route from the car to the bed and bathroom, then to breakfast and your daily outings.
Four checks before choosing a room category| Route | Useful detail | Specific question |
|---|---|---|
| Entrance | Step-free access from the drop-off point | Is the accessible entrance the main entrance or a side entrance? |
| Room | Door width and space beside the bed | Will it accommodate my mobility aid's dimensions? |
| Bathroom | Accessible shower and fixed supports | Does this category have a threshold, seat and grab rails? |
| Going out | Suitable pavement and a shorter route | Can I reach the car and restaurant without stairs? |
Examples with published information to check
Istanbul Marriott Hotel ŞişliThe official accessibility list includes mobility-accessible rooms, roll-in showers, bathroom grab rails, accessible parking and routes to restaurants. Request the appropriate room name and photographs: the list covers several features and does not establish that every room has all of them. Specify the side on which you need transfer space beside the bed or toilet.
Official hotel website | 
Hotel on Google Maps
A room at Istanbul Marriott Hotel Şişli.
Marriott Executive Apartments Istanbul FulyaThe official page lists an accessible entrance, lifts, mobility-accessible rooms and roll-in showers. An apartment can be useful when you need separate living space, but the number of bedrooms says little about accessibility. Send the dimensions of your wheelchair or walking frame and ask the hotel to confirm door clearances and space in the exact apartment being booked.
Official hotel website | Hotel on Google Maps
Radisson Blu Hotel, Istanbul OttomarePublished accessible-room features include wider doorways, lowered controls, roll-in showers, grab rails and emergency pull cords. Send your requirements before confirming a room. A photograph of a standard suite or bathroom does not represent the accessible category, so request photographs of that category itself.
Official hotel website | Hotel on Google Maps
Room photographs and facilities
A seating terrace at Radisson Blu Hotel, Istanbul Ottomare. This photograph introduces the hotel and does not show an accessible room.
Rixos Premium BelekThe official room categories include accommodation labelled accessible, with accessible bathroom facilities among the published specifications. Use this as the starting point for enquiries. Confirm the shower, doors and distances between the room and facilities for your particular category and dates.
Official hotel website | Hotel on Google Maps
A view of Rixos Premium Belek.
Look beyond “suitable for everyone”
Measure your mobility aid's width and length and send the dimensions rather than simply asking for a spacious room. Request the clear door-opening width, bed height and a photograph of the space beside it, plus lift dimensions if these affect your stay.
Distinguish between a walk-in shower and a roll-in shower. A walk-in shower may have no deep tray, but the label alone does not establish the threshold height or space for entry and transfers. Ask for a description and photographs showing the entrance, floor and grab rails.
Obtain confirmation that an accessible category has been reserved. A general request in the booking notes does not allocate that room. Keep the hotel's reply naming the category and the features it has confirmed.
Check everyday routes too: the lift to breakfast, distance to reception and taxi pick-up point. A hotel near a station on a map may still face high kerbs or stairs at the station exit.
If you depend on a car, request a reliable drop-off point and suitable route to the entrance. In a large resort, ask about a room nearer the restaurant, internal transport and its conditions of use.
A clear enquiry helps prevent surprises“We need a room with step-free access from the car to the room and breakfast area. Our mobility aid measures (...). Please confirm the shower type, door widths, bed height and transfer space, send photographs of the accessible category and confirm its availability for our dates.”
Clear accessibility information makes comparison easier. The best choice is a hotel that meets your particular requirements and confirms them in writing, in a location that supports your daily plans.
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