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A practical route to safer treatment
Advertising, a familiar hospital name or a low price cannot establish whether treatment is appropriate. Check the clinician, the facility, your consent and the aftercare arrangements before committing.Review, 8 October 2026: authorisation and accreditation have different roles. Neither guarantees an outcome, legal recovery or immediate complaint resolution. The original numerical “90% research, 10% procedure” claim is not an evidence-based estimate.
1. An intermediary or the treating hospital?
An intermediary: may arrange appointments, interpretation, accommodation and transfers. Identify its exact legal role and authorisation, who provides clinical advice and who will receive payment.Direct hospital contact: means dealing with the institution's patient-services team; still verify the named operating clinician and where the procedure will take place.
Check the current official lists of authorised international-health-tourism providers and intermediaries. The regulatory route and issuing authority differ by organisation; a TÜRSAB travel-agency record alone does not license a clinic or prove medical-tourism authorisation. Ask for the relevant documents and verify them with the issuing authority. Do not rely on a hospital logo or assume an external surgeon's privileges from the venue alone.
2. What accreditation tells you
A valid JCI accreditation records assessment against its standards; verify the actual institution and current status in JCI's directory. It is an additional quality signal, not a universal legal requirement or a guarantee of the highest possible standard for every procedure. The original regional ranking claim has not been substantiated.Confirm the facility's ordinary licence and the international-health-tourism authorisation applicable to your treatment. Ask how emergencies and complications will be managed.
3. Keep the financial and clinical evidence
- Invoice (fatura): obtain an itemised, verifiable invoice and receipts, including for cash payments. A valid e-invoice may not have a physical stamp. Invoices are important evidence, but not the only evidence a court or regulator can consider.
- Informed consent (onam formu): request information and a copy in a language you understand. Ask about alternatives, risks and limitations before signing; a signature does not replace understanding.
- Discharge summary (epikriz): request a detailed record of the procedure, medicines, devices and aftercare, with a suitable translation for your clinician at home. English is not automatically supplied in every case.
4. Warning signs
Pause if payment is requested to an unexplained personal account, the quote is implausibly low or the proposed setting is unsuitable for the procedure or anaesthesia. Verify the payee against the treating provider's legal identity and obtain the agreed terms.Major surgery or general anaesthesia requires an appropriately licensed and equipped facility with emergency support. Not every office-based procedure is improper, but a sales representative should not decide the safe setting.
5. If something goes wrong
Seek medical help first for urgent symptoms. Keep records and contact the treating clinician and the facility's patient-rights team. 184 (SABİM) receives health-related enquiries and complaints; the relevant provincial health directorate can also be involved. USHAŞ's international patient call centre, +90 850 288 38 38, provides multilingual assistance and guidance. It is not a court or a promise of compensation.For a legal claim or significant financial dispute, obtain appropriate independent advice. Ask before treatment who covers complications, further surgery, return travel and follow-up at home. Standard travel insurance often excludes complications of planned cosmetic treatment.
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